Frequently Asked Questions

If I lose my device, can I recover my previous data?

Yes, your data is safely stored in the cloud and can be recovered from any device.

What happens if my subscription expires?

Your access will be temporarily paused, but it will resume once you renew your subscription.

Do you offer training?

Yes, we offer both online and offline training to help you get the most out of Tracepos.

What do I need to use the system?

You just need an internet-enabled device, a stable internet connection, and optional equipment like a printer or barcode scanner.

What if I hire new staff?

You can easily train your new staff using our resources, and our support team is available to assist whenever needed.

What is the mode of payment?

Payments can be made through third-party payment gateways or via local bank transfers.