Transform one-time buyers into loyal repeat accounts. Tracepos empowers your business with pre-funded customer wallets, automated Accounts Receivable (Account 1150) debt ledgers, tiered wholesale price lists, and real-time WhatsApp statement delivery.
Built to handle customer relationships, financial credit balances, and tiered trade pricing.
Allow customers to maintain stored cash balances in your business. Customers can top up via Paystack bank transfer or counter cash, and spend directly at POS with PIN or phone number authorization.
Set strict credit limits per customer. Tracepos blocks cashiers from issuing goods on credit once limits are breached, and generates 30/60/90-day debt aging schedules for your recovery team.
Access a complete historical stream of every touchpoint: quotations requested, POS sales tickets, payment vouchers, returnable asset crates issued, and support notes (`workspace-timeline`).
Segment customers into Groups: Retail Walk-in, Wholesale Dealer, Sub-Distributor, or VIP. When a cashier selects a customer at checkout, Tracepos automatically applies their contracted price matrix.
Reward repeat patronage. Customers earn configurable loyalty reward points for every Naira spent (`reward-point-settings`). Points can be redeemed at POS checkout for discounts or bonus inventory.
Deliver professional statement balances directly to the customer's WhatsApp in 1 click. Eliminates counter disputes over payments and significantly accelerates debt recovery turnaround.
"Our wholesale buyers in Balogun Market buy 3 to 4 times a week. Waiting for bank transfer alerts at our counter during morning rush was driving customers to our competitors. With Tracepos, our top 180 wholesale buyers now maintain pre-funded store wallets. They transfer ₦500,000 at the start of the week, and their drivers simply pick up goods while the cashier debits their wallet in 5 seconds. Our customer retention and sales shot up 35% in 6 months."
Join ambitious Nigerian retailers and wholesale distributors who drive predictable repeat revenue with Tracepos CRM.